If no white gloves services from Kasadamo; the purchaser shall notify his/her Ambassador at the reception of Kasadamo’s products Please note that before signing the goods delivery document, the purchaser must confirm that the package has any noticeable damage.
If the packages or products have noticeable damage, please contact your Kasadamo Ambassador and the carrier at the reception of the products and provide pictures and details of the damages in written form.
If white gloves services from Kasadamo; the purchaser shall not open and unpack any delivered products. It is the white gloves services’ responsibility to open any packages and notify Kasadamo if there is any defects.
If the packages have any noticeable damage, please contact Kasadamo and the carrier at the reception of the products and provide pictures and details of the damages in written form.